{"id":5915,"date":"2026-08-13T14:50:17","date_gmt":"2026-08-13T13:50:17","guid":{"rendered":"https:\/\/casdale.com\/?page_id=5915"},"modified":"2026-08-13T20:20:07","modified_gmt":"2026-08-13T19:20:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/casdale.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5915\" class=\"elementor elementor-5915\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-352cc35 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"352cc35\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17a8065\" data-id=\"17a8065\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-073a813 elementor-widget elementor-widget-image-carousel\" data-id=\"073a813\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - 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Casdale Energy Cost Management<\/title>\r\n    <style>\r\n        \/* Scoped to .casdale-faq-wrapper to prevent affecting the rest of the page or global body\/alignment *\/\r\n        .casdale-faq-wrapper {\r\n            --primary-color: #382d5e;\r\n            --bg-color: #eee7f8;\r\n            --text-color: #2b2b2b;\r\n            --white: #ffffff;\r\n            \r\n            font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\r\n            background-color: var(--bg-color);\r\n            color: var(--text-color);\r\n            padding: 40px 20px;\r\n            line-height: 1.6;\r\n            width: 100%;\r\n            box-sizing: border-box;\r\n        }\r\n\r\n        .casdale-faq-wrapper * {\r\n            box-sizing: border-box;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-section {\r\n            max-width: 900px;\r\n            margin: 0 auto;\r\n            background-color: transparent;\r\n            padding: 0;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-header {\r\n            text-align: center;\r\n            margin-bottom: 40px;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-header h2 {\r\n            color: var(--primary-color);\r\n            font-size: 2.25rem;\r\n            margin: 0 0 10px 0;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-container {\r\n            display: flex;\r\n            flex-direction: column;\r\n            gap: 16px;\r\n            margin-bottom: 50px;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-item {\r\n            background-color: var(--white);\r\n            border-radius: 8px;\r\n            overflow: hidden;\r\n            box-shadow: 0 2px 4px rgba(56, 45, 94, 0.05);\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-question {\r\n            width: 100%;\r\n            background: none;\r\n            border: none;\r\n            text-align: left;\r\n            padding: 20px 24px;\r\n            font-size: 1.1rem;\r\n            font-weight: 600;\r\n            color: var(--primary-color);\r\n            cursor: pointer;\r\n            display: flex;\r\n            justify-content: space-between;\r\n            align-items: center;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-question::after {\r\n            content: \"+\";\r\n            font-size: 1.5rem;\r\n            font-weight: 400;\r\n            transition: transform 0.2s ease;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-item.active .faq-question::after {\r\n            transform: rotate(45deg);\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-answer {\r\n            max-height: 0;\r\n            overflow: hidden;\r\n            transition: max-height 0.3s ease-out;\r\n            padding: 0 24px;\r\n            color: var(--text-color);\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-answer p {\r\n            margin: 0 0 20px 0;\r\n            padding-top: 10px;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact {\r\n            background-color: var(--white);\r\n            padding: 30px;\r\n            border-radius: 8px;\r\n            text-align: center;\r\n            box-shadow: 0 2px 4px rgba(56, 45, 94, 0.05);\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact h3 {\r\n            color: var(--primary-color);\r\n            margin-top: 0;\r\n            margin-bottom: 10px;\r\n            font-size: 1.5rem;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact p {\r\n            margin: 5px 0;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact .contact-name {\r\n            font-weight: 700;\r\n            color: var(--primary-color);\r\n            font-size: 1.1rem;\r\n            margin-top: 15px;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact .contact-title {\r\n            color: #666;\r\n            font-size: 0.95rem;\r\n        }\r\n\r\n        .casdale-faq-wrapper .faq-contact .company-name {\r\n            font-weight: 600;\r\n            color: var(--primary-color);\r\n        }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n    <div class=\"casdale-faq-wrapper\">\r\n        <section class=\"faq-section\">\r\n            <div class=\"faq-header\">\r\n                <h2>Frequently Asked Questions<\/h2>\r\n            <\/div>\r\n\r\n            <div class=\"faq-container\">\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">How does electricity and natural gas procurement work?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>Rather than purchasing energy from your local utility, we invite multiple qualified energy suppliers to compete for your business. We present the most competitive options, and you decide whether they make sense for your organization.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">Is there any cost or obligation?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>No. We evaluate your current energy purchasing strategy and present recommendations at no cost and with no obligation.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">How long can rates be locked in?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>Depending on market conditions and your organization's objectives, contracts can typically be fixed for 12 to 72 months.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">Will we lose power or experience any interruption in service?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>No. Your local utility continues to deliver the electricity or natural gas and maintains the distribution system. Only the supplier of the energy changes.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">Why not simply stay with the utility?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>Utilities generally provide a variable default supply. Competitive suppliers offer the opportunity to lock in rates, providing greater budget certainty and protection against future market volatility.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">Who sends the bill?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>In most cases, you'll continue to receive one bill from your local utility. The supplier charge simply appears as a separate line item.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">How long does the process take?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>After reviewing your utility information, we obtain competitive supplier proposals and present our recommendations. The process can typically be completed within a few business days.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">What types of organizations do you work with?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>We work with commercial and industrial organizations across a variety of industries, including manufacturing, food processing, warehousing and distribution, healthcare, printing, cold storage, and commercial cannabis cultivation.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <button class=\"faq-question\">Where does Casdale provide electricity and natural gas procurement services?<\/button>\r\n                    <div class=\"faq-answer\">\r\n                        <p>Casdale works in deregulated energy markets throughout the United States, where commercial customers have the ability to choose their electricity and\/or natural gas supplier. Visit our Where We Work page to see the markets we serve.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"faq-contact\">\r\n                <h3>Still have a question?<\/h3>\r\n                <p>We're happy to help.<\/p>\r\n                <div class=\"contact-name\">Contact Paul Abramson<\/div>\r\n                <div class=\"contact-title\">President & Chief Facilitator<\/div>\r\n                <div class=\"company-name\">Casdale Energy Cost Management<\/div>\r\n            <\/div>\r\n        <\/section>\r\n    <\/div>\r\n\r\n    <script>\r\n        document.querySelectorAll('.casdale-faq-wrapper .faq-question').forEach(button => {\r\n            button.addEventListener('click', () => {\r\n                const item = button.parentElement;\r\n                const answer = item.querySelector('.faq-answer');\r\n                \r\n                const isActive = item.classList.contains('active');\r\n                \r\n                document.querySelectorAll('.casdale-faq-wrapper .faq-item').forEach(otherItem => {\r\n                    otherItem.classList.remove('active');\r\n                    otherItem.querySelector('.faq-answer').style.maxHeight = null;\r\n                });\r\n\r\n                if (!isActive) {\r\n                    item.classList.add('active');\r\n                    answer.style.maxHeight = answer.scrollHeight + 'px';\r\n                }\r\n            });\r\n        });\r\n    <\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions &#8211; Casdale Energy Cost Management Frequently Asked Questions How does electricity and natural gas procurement work? Rather than purchasing energy from your local utility, we invite multiple qualified energy suppliers to compete for your business. We present the most competitive options, and you decide whether they make sense for your organization. Is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/pages\/5915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/comments?post=5915"}],"version-history":[{"count":10,"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/pages\/5915\/revisions"}],"predecessor-version":[{"id":6012,"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/pages\/5915\/revisions\/6012"}],"wp:attachment":[{"href":"https:\/\/casdale.com\/index.php\/wp-json\/wp\/v2\/media?parent=5915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}